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ChartSpan and Main Line Health collaborate to offer chronic care management to Medicare patients

Greenville, South Carolina – December 17, 2024 – ChartSpan, a leading provider of Chronic Care Management (CCM) solutions, and Main Line Health — a health system delivering patient-centered care to residents of Philadelphia and its suburbs — are now collaborating to bring Chronic Care Management services to thousands of Medicare beneficiaries. 

Chronic Care Management ensures that Medicare patients with two or more chronic conditions receive preventative care each month. CCM reduces patients’ risk of hospital readmission and ER visits, leading to better overall health outcomes. 

The collaboration between ChartSpan and Main Line will emphasize:

1. Increased Patient Engagement: Enrolled patients will have access to a 24/7 phone and text line for after-hours care and will receive monthly calls from a designated care manager. During these calls, they can ask questions, share health updates, and benefit from assistance with appointment scheduling, health goals, and medication management.
2. Personalized Care: Patients will receive personalized care plans, based on recommendations from their providers and the patients’ own preferences. These care plans will reflect their medical history, desired outcomes, values and goals, empowering the patient to take control of their own health. 
3. Greater Healthcare Access: Chronic Care Management will expand access to care for Medicare patients throughout southeastern Pennsylvania. In addition to remote, monthly check-ins, CCM also includes Social Determinants of Health assessments and directions to local community resources. 

"We are excited to affiliate with ChartSpan to offer Chronic Care Management services to our patients. This collaboration aligns with our commitment to providing comprehensive, patient-focused care that improves patient outcomes and enhances their overall well-being,” said Barbara Wadsworth, DNP, RN, Executive Vice President and COO for Main Line Health.

“By affiliating with Main Line Health, we have the unique opportunity to provide personalized support and care management to thousands of Medicare patients across Pennsylvania,” said Christine Hawkins, CEO of ChartSpan. “It is both an honor and a privilege to contribute to enhancing the lives of patients with chronic conditions. Together we can make a meaningful impact and foster healthier communities.” 

The ChartSpan and Main Line Health collaboration began with Main Line’s primary care offices and will soon expand to select specialist practices. 

If you’d like to learn more about Chronic Care Management and other value-based care programs, you can visit chartspan.com. For more on Main Line Health, visit https://www.mainlinehealth.org/. 

Media Contact:
Leah Flair
Vice-President of Marketing, ChartSpan
leah.flair@chartspan.com

Phil Ellingsworth Jr.
Communications Director, Main Line Health
Ellingsworthph@mlhs.org

About ChartSpan
ChartSpan is the largest full-service Chronic Care Management organization in the United States. In addition to turnkey CCM programs, ChartSpan offers Annual Wellness Visit software, Remote Patient Monitoring enrollment services, multiple forms of care management, and quality improvement services. ChartSpan now partners with more than 175 practices and health systems to provide value-based care to Medicare beneficiaries. 

About Main Line Health
Founded in 1985, Main Line Health is a not-for-profit health system serving Philadelphia and its suburbs. Main Line Health's commitment — to deliver safe, high-quality, equitable and affordable care for treating and curing disease, playing an important role in prevention and disease management, as well as training physicians and other health care providers — reflects our intent to be the region's premier choice for clinical care, research, and education. A team of more than 13,000 employees and over 2,100 employed and independent physicians and advanced practice providers care for patients throughout Main Line Health.

At Main Line Health's core are four of the region's most respected acute care hospitals — Lankenau Medical Center, Bryn Mawr Hospital, Paoli Hospital and Riddle Hospital — as well as one of the nation's premier facilities for rehabilitative medicine, Bryn Mawr Rehab Hospital.

Main Line Health also includes Mirmont Treatment Center for drug and alcohol recovery; Main Line Health HomeCare & Hospice, which includes skilled home health care, hospice and home infusion services; Main Line Health Centers, primary and specialty care, lab and radiology, and other outpatient services located in Broomall, Collegeville, Concordville, Exton, King of Prussia and Newtown Square; Lankenau Institute for Medical Research, a biomedical research organization; and Main Line HealthCare, one of the region's largest multispecialty physician networks.

Main Line Health is the recipient of numerous awards for quality care and service, including the prestigious American Hospital Association Quest for Quality Prize, highest tier ratings from the Centers for Medicare & Medicaid Services (CMS) for Overall Hospital Quality and systemwide recognition in the 2023-2024 U.S. News & World Report Best Hospitals rankings. Main Line Health is committed to creating an environment of diversity, respect, equity and inclusion, has proudly received awards in this area and has embraced the American Hospital Association's #123forEquity Pledge to Act to eliminate disparities in care. We are dedicated to advancing patient-centered care, education and research to help patients stay healthy and live their best lives.

For more information, visit mainlinehealth.org and connect with us on social media:

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