Data integration
RPM data is extracted and processed through your EHR.
Through RPM Enrollment as a Service (EaaS), we take care of RPM patient enrollment and education on your behalf. We provide your practice with a dedicated team trained in enrollment strategies that achieve the industry's highest conversion percentages, so your staff can focus on delivering meaningful healthcare services.
By entrusting us with patient enrollment, you can expand proactive care, optimize your workflow, and achieve exceptional patient outcomes through RPM.
RPM data is extracted and processed through your EHR.
RPM-eligible patient lists are reviewed and approved by the provider.
Patient consent is securely recorded and archived.
Patients are educated through various marketing campaigns and collateral.
ChartSpan can partner with any practice or hospital offering a Remote Patient Monitoring program. We also partner with RPM vendors who are interested in outsourcing the patient enrollment function.
We can handle patient enrollment for all RPM devices and will customize our messaging to fit your program.
Prior to the RPM program’s launch, we ask the practice which patient diagnoses will be part of the initiative. Then, we identify those patients by looking for relevant ICD-10 codes in the practice EHR. For example, if the RPM program will only offer a blood pressure cuff, then we will look for patients who have chronic conditions such as hypertension and diabetes.
Through our experience enrolling Medicare patients in Chronic Care Management (CCM) programs, we’ve learned that education is crucial to patient engagement and program success. We provide a multi-channel marketing campaign with voicemail and mailed content to educate every eligible patient about what RPM is and the benefits it offers.
ChartSpan pulls and reconciles patient data to identify eligible patients, but final approval for eligibility relies on the provider. Once an RPM patient is successfully enrolled in the program, ChartSpan’s responsibilities for that patient end. At that point, it is the practice’s duty to perform the remainder of the RPM program.